FREQUENTLY ASKED QUESTIONS

ANSWER

Yes, it is absolutely possible to obtain an additional frame battery for your Wayscral Sporty 555 or Sporty 655.

- 36V 8,8Ah battery: Norauto ref. 920475. Selling price: 349,95€ including VAT.

- 36V 11Ah battery: Norauto ref. 950733. Selling price : 399,95€ including VAT.

Please approach the closest Norauto center to obtain these batteries. Depending on the available stock of the center, you can obtain these batteries instantly on order.

ANSWER

1- Turn the display on by pressing « Mode » button.
2- Simultaneously press and hold the upper and down arrows buttons during 3 seconds to enter the settings menu.
3- You get to the brightness setting menu.
Brightness setting menu
4- Press the « Mode » button to get to the next menu : Setting of the speed unit measure (Km/H ou MPH)

 Setting of the speed unit measure (Km/H ou MPH)
5- Press the « Mode » button to get to the next menu : TRIP (tells you how many kilometers you have driven in a particular trip.) TC stands for « Trip Clearance » : distance reset.
Press the upper and down arrows buttons to switch from Y (yes) to N (no), Select « Y ».


TRIP (tells you how many kilometers you have driven in a particular trip.) TC stands for « Trip Clearance » : distance reset.


6- Press the « Mode » button to get to confirm your selection.
7- Press the « Mode » button a few seconds to exit the settings menu.

ANSWER

Of course, you just have to approach one of our dealer partener. The battery reference is 773675 and its selling price is 75€, VAT included.

ANSWER

No, our new Samsung frame batteries are not compatible with the previous range. Casings and connectors are different.

ANSWER

Effectively, you can approach the closest center for your Wayscral ebike repairs. However repairs costs are at your expense.

ANSWER

The new Samsung 36V 11Ah is effectively compatible with the Sporty 555. Batteries are the same, just the cell number and the design differ, therefore the charger is the same. You can order your battery approaching the closest center.

ANSWER

Current regulations don't allow you to adapt a throttle to your ebike.

Please find here- in below a reminder un rappel of the compulsory conditions that you have to respect in FRANCE for you ebike to be considered as a "classic" bicycle considéré comme un cycle "classique" and not a moped :

  1. The engine start-up is only triggered by pedaling and should cut when you stop pedaling. It compulsorily needs a pedaling sensor. This is what we call "Pedelec" system.
  2. The assistance should cut at 25 km/h, the bicycle could go faster without assistance.
  3. The engine rated output should be of 250 Watts maximum.

Each two-wheeled vehicle equiped with a throttle grip, button, trigger, etc... which would permit the engine to work without pedaling, does not belong to the ebike category.

At best, you will be the owner of a moped and consequently you will have to :

  1. dispose, since July, 1st 2004, of a licence plate.
  2. subscribe to an insurance moped-type.
  3. wear a motorcycle helmet.
  4. dipose of a compulsory basic training (CBT).

...or ride in your backyard :)

ALL THOSE WHO AFFIRM THE CONTRARY MAKE YOU TAKE RISKS WHICH CAN EVEN HAVE FAR-REACHING CONSEQUENCES FOR YOU IN CASE OF ACCIDENT OF CONTROL !

ANSWER

Unfortunately this operation is not as easily feasible. In order to install a 36V battery on a Wayscral ebike equiped in 24V, you would have to change all the electric installation (controller, engine,...) in 36V.

RÉPONSE

A pannier-rack is indeed available as an accessory: https://www.wayscral.com/en/velos-pliants/65-velo-pliant-wayscral-foldy-20.html

Please get in touch with your bike dealer who will be able to order the pannier-rack. The retailer will be able to give you its price and delivery time.